Support

Send a request for account access, recovery, app data, deletion, or a bug. The Academy owner reviews requests from the admin panel.

Account helpLogin, username, password recovery, or recovery questions.

App problemSaving, install, mobile layout, offline mode, or a feature not working.

License helpDesktop activation, IP reset, download access, or payment follow-up.

Jiyan uses username and password only. There is no email login, so include your exact username and describe what happened.

Do not send your password or recovery answers in the message.